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What I've Learned from Secret Shopping Speakers

  • April 04, 2024
  • 9:00 AM - 4:30 PM
  • The Ingleside Hotel, 2810 Golf Road Pewaukee, WI 53072

Registration

(depends on selected options)

Base fee:
  • Optional lunch available for a separate fee
  • Optional lunch available for a separate fee
  • Optional lunch available for a separate fee
  • Optional lunch available for a separate fee
  • Optional lunch available for a separate fee
  • Optional lunch available for a separate fee
  • Optional lunch available for a separate fee
  • Optional lunch available for a separate fee
  • Optional lunch available for a separate fee
  • Optional lunch available for a separate fee
  • Optional lunch available for a separate fee
  • Optional lunch available for a separate fee

Register

Join us for a full day with Hall of Fame speaker, Laurie Guest, CSP, CPAE

In our morning session Laurie will share:

93 Ways to Get Booked and Get Paid

In this fast-paced program, Laurie Guest, CSP, CPAE, will share the six biggest ideas that impacted her business since she joined NSA 28 years ago. These relevant ideas can be used at any stage of your career. The balance of the 93 ideas will be provided in a downloadable guide. Come prepared with your questions for the final segment of the program “speed round solutions” where Laurie will attempt to answer every question in 60 seconds or less.

And you won’t want to miss our afternoon session!

What I’ve Learned from Secret Shopping Speakers

In a never seen before program, Laurie is going to share what happened when she secret shopped NSA speakers in 1996, 2014, and 2024. The results may surprise you.

This session is designed for established speakers and you mut be preregistered to receive the 32-point audit report that guides you to shop your own business.


Laurie Guest, CSP, CPAE is a 28-year member of NSA and is an honorary member of the NA-WI chapter.

Laurie is an award-winning columnist and the author of three books. With her latest, The 10¢ Decision: How Small Change Pays of Big, Laurie presents her most sought-after and impactful strategies to find and retain the best staff and highest-quality customers while delivering exceptional guest experiences.

Laurie lives in northern Illinois where she is a wife, mother of two, lover of board games and below-average cook.

Register today!

And when you do, don’t forget to join us for our in-person Speaker Lab on April 3rd from 2:00 - 4:15 pm in the Lapham 1 room at the Ingleside Hotel. Register as a speaker or as an attendee and come for the fun, gain some insights and tips as you watch others get coached by our Established Professional Members.

Hotel: We have a room block at the Ingleside Hotel under “NSA Wisconsin” with a room rate of $109. Book by calling 262-547-0201. If the block is sold out, contact NSA-WI President Elect Paula Houlihan



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